Your privacy is our priority. This policy transparently explains how 299bat collects, uses, stores, and protects your personal information as a user of our platform in Malaysia.
All data transmitted between your device and 299bat servers is protected with industry-grade encryption. Your information is never exposed in plain text.
299bat never sells, rents, or trades your personal information to any third party for marketing or commercial purposes.
Your identity verification documents are stored in an encrypted environment and accessed only by authorized personnel for verification purposes.
You have the right to access, correct, or request deletion of your personal data at any time through your account settings or by contacting our team.
Your data is only shared with selected and trusted third parties when strictly necessary — and only with your consent or as required by law.
You can choose to receive or opt out of any marketing communications from 299bat through the notification settings in your account.
Important Note: This Privacy Policy forms part of the agreement between you and 299bat. By using our platform, you agree to how we handle your personal data as described here. Please read it carefully.
299bat is a digital entertainment platform operating under the domain 299bat.vin. We understand that trusting any online platform with your personal information is a decision that requires solid confidence. That's why we've built this privacy policy with a transparent, straightforward approach — no confusing legal jargon.
This Privacy Policy describes:
This policy applies to all users who register, log in, or use any 299bat service — including our website, mobile app, and any platform features that require login.
We only collect information that is strictly necessary to provide you with a safe, fair and effective service. The following are the categories of data we collect:
| Data Categories | Example Information | Primary Purpose |
|---|---|---|
| Personal Identity | Full name, date of birth, identification card number | Age verification and KYC |
| Contact Information | Email address, phone number | Account and support communications |
| Financial Data | Bank account number, account holder name, transaction history | Deposit and withdrawal processing |
| Technical Data | IP address, device type, browser, operating system | Security and fraud prevention |
| Usage Data | Game history, activity logs, session times | Platform improvements and compliance |
| Cookie Data | Language preferences, session settings, analytics data | Enhanced user experience |
We never collect information irrelevant to the provision of our services. If you are unsure why certain information is required, contact our support team for further clarification.
Information you provide to 299bat is used responsibly for the following purposes:
We will not use your data for any purpose other than those stated above without obtaining your consent first.
299bat takes a highly cautious approach to sharing user data. We does not sell your personal data to any party. However, there are limited situations where data sharing is necessary:
All third parties with whom we share data are bound by strict data confidentiality agreements and are required to meet security standards equal to or higher than our own.
We continuously invest in security infrastructure to ensure your data remains protected at all times. The security measures we employ include:
While we take all reasonable steps to protect your data, no online system can be guaranteed 100% secure. We encourage you to use a strong password, enable 2FA, and never share your login details with anyone.
If you suspect your account has been accessed without authorization, contact our support team immediately. We will respond within 1 hour to help you secure your account.
299bat retains your personal data for as long as your account is active or as long as necessary to provide services to you. Once an account is closed, your data will be managed as follows:
Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to your identity.
As a 299bat user, you have the following rights regarding your personal data. We are committed to facilitating the exercise of these rights without unnecessary obstacles:
Request a copy of all personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your data when it is no longer needed.
Object to the processing of your data for direct marketing purposes.
Request restriction of data processing under certain circumstances.
Receive your data in a structured, machine-readable format.
To exercise any of the rights above, contact our privacy team via live chat or support email. We will process your request within 30 days business days.
299bat uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of some platform features.
In the course of its operations, 299bat may store or process your data on servers located outside Malaysia. When this occurs, we ensure that a level of protection equivalent to or higher than that required by applicable Malaysian law is applied to that data.
Protective measures we take for cross-border data transfers:
299bat reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or how we operate. The "Updated" date at the top of this page will always reflect the latest version of this policy.
When significant changes are made to this policy, we will notify you via:
Continued use of the platform after the effective date of such changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with any changes, you have the right to close your account before the effective date.
We encourage you to review this Privacy Policy page periodically to stay informed about how we protect your information.
If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal data, our privacy team is ready to assist.
You can reach us via:
For requests relating to your data rights (access, correction, deletion), please include your account number and a clear description of your request to help expedite the process.
Your data is protected to the highest security standards. Register a 299bat account today and enjoy safe, fair, and entertaining digital entertainment alongside millions of players in Malaysia.